Privacy Policy

Atlanta Elite Reconstruction Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at https://www.atlantaers.com (the "Site") or use our services.

1. Information We Collect

We collect information you voluntarily provide and information collected automatically when you use our Site.

Information You Provide

When you submit a contact form, request an estimate, or otherwise communicate with us, we may collect:

• Your name
• Phone number
• Email address
• Property address (when relevant to a service request)
• Description of the service you need or damage you've experienced
• Any additional information you choose to share

Information Collected Automatically

When you visit the Site, we and our third-party service providers may automatically collect:

• Browser type and version
• Device type and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Click patterns and interaction data

We use cookies, web beacons, and similar technologies to collect this information. See "Cookies and Tracking" below for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, requests for estimates, and service calls
• Provide, maintain, and improve our restoration and renovation services
• Communicate with you about scheduled services, project updates, and follow-up
• Coordinate insurance claims with your carrier when authorized
• Send service-related notifications and, with your consent, marketing communications
• Analyze website usage to improve content and user experience
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our Terms & Conditions

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in these limited circumstances:

• Service providers: Trusted third parties who help us operate our business, such as form processors, email services, analytics providers, and payment processors. These providers are contractually obligated to protect your information.
• Insurance carriers: When you authorize us to coordinate a claim, we share necessary information with your insurance carrier or adjuster.
• Legal requirements: When required by law, court order, subpoena, or to protect our rights, safety, or property, or that of others.
• Business transfers: In connection with a merger, acquisition, or sale of business assets, in which case your information may transfer to the new entity.
• With your consent: Any other sharing not described above will be done only with your express permission.

4. Cookies and Tracking

Our Site uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how visitors use the Site (via Google Analytics or similar tools)
• Improve site performance and content

Most browsers allow you to control or disable cookies through browser settings. Note that disabling cookies may affect the functionality of certain Site features.

5. Third-Party Services

Our Site may contain links to third-party websites, social media platforms, or embedded content (such as Google Maps). This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any third-party services you engage with.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Choices and Rights

You have several choices regarding your personal information:

• Access and correction: Contact us to request a copy of the personal information we hold about you, or to correct inaccurate information.
• Deletion: Request that we delete your information, subject to legal or contractual retention requirements.
• Marketing opt-out: Unsubscribe from marketing emails using the link in any marketing message, or contact us directly.
• Do Not Track signals: Some browsers send Do Not Track signals. We currently do not respond to these signals, as no industry standard exists.

9. Children's Privacy

The Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Effective" date at the top. Material changes will be communicated through the Site or by direct notification. Your continued use of the Site after any change constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: